Our team performs a thorough, comprehensive study of your current system and processes to understand what is working efficiently and what is not. Based on the results, we then can make recommendations and pricing plans for a contract that best suits your needs. The goal here is to minimize any surprises and be very transparent with the managed IT solutions we offer compared to your current situation.
What Are Managed IT Services?
Managed IT services are the practice of hiring a third-party contractor to monitor and maintain the IT needs of another company. When you enter into a managed IT service contract with PC Quest, we become responsible for the functionality of the IT service and equipment for your office. With decades of experience in the IT industry, our team at PC Quest are the most reliable and trustworthy network engineers and certified technicians in the Evansville, IN and Tri-State areas.
Why a managed IT service contract is better than a “break-fix” relationship
You may be asking yourself “Why should we hire an IT managed service provider? Wouldn’t it be more cost effective to just solve our technology issues as they arise?” There is a common misconception that signing into a Managed IT Services Contract is much like an insurance policy and that you would be paying for something that you may or may not use, however, that is far from the truth.
A “break-fix” describes a situation where technology issues are solved as they arise, meaning something needs to go wrong before any service can happen. This inevitably results in a reduction in performance while you wait for the problem to be fixed. With PC Quest acting as your Managed IT Service Provider, we take a proactive approach to managing and maintaining system infrastructure, greatly limiting the need to quickly react to arising problems. Being proactive in this process allows many issues to be identified and corrected before they become problems, which in turn keeps employees more productive, saving time and money. Computer networks that are well maintained and proactively serviced will always work better and be considerately more reliable.
Why Choose PC Quest as Your IT Managed Service Provider?
PC Quest is one of the few IT managed services companies in Evansville, IN and the Tri-State area that has stayed the course. There are hundreds of companies that have come and gone with the promise of better and cheaper service, but only a handful have lasted 20 years or more. The reason PC Quest has not only survived, but thrived for so many years is our constant commitment to improvement. We strive to be one of the friendliest, most well-trained IT managed services companies the Tri-State has to offer, which allows us to deliver the highest-quality service. We pride ourselves on our commitment to ensure we not only meet, but exceed your expectations. So, If you’ve been searching for the best “managed IT services,” you’ve come to the right place.
Our team is also committed to building relationships with our clients. Your success is our success. When you sign a managed service contract with PC Quest, you are matched to one technician who is an expert in your industry. That technician learns the ins & outs of your system and is prepared to handle any and all of your IT needs at any time.
How Managed IT Solutions Work
Benefits of Managed IT Solutions
- Minimized downtime
- Increased operational efficiency
- Reduced operating costs
- Cost-effective access to enterprise-level support
- Allows your focus to be on running the business, and not technology
- Enhanced security
- Faster response times in case of emergency
- Personalized plans for businesses of every size and type
- Peace of mind from knowing that the network is monitored 24/7/365
Managed IT Provider FAQ
We already have a managed IT provider, why switch?
You have many options when it comes to choosing a company to manage your IT. If you’ve decided that outsourcing IT is the best option for your business, contact us and let us show you the PC Quest difference. Bring us in for a free consultation. Ask our clients about us. We are confident you’ll find that not all Managed IT Service providers are the same.