Title: Customer Service Representative
Start Date: 1/3/2023
Russel, how did you first learn about PC Quest?
I first learned about PC Quest when I was searching for a new career. The description of the job was an ideal next step to further my career in IT.
Russell, what drew you to PC Quest originally?
What first drew me to PC Quest was the ability to help people in our local community. I was born and raised here so helping support our local community means a lot to me. It’s not uncommon that IT jobs have you working in call centers, talking with customers from across the country. Knowing that I would get to serve those in the Tri-State area helped in making my decision to join the PC Quest team. PC Quest has lived up to those expectations.
Russel, if you could switch your job with anyone else within PC Quest, whose job would you want?
I think, that if I could switch roles with someone inside of PC Quest, I would like to see how the role of a Senior Level Technician works. Managing relationships with clients, supervising Jr technicians and managing schedules is something I would excel at.
Russell, what is your favorite hobby outside of technology?
My favorite hobbies outside of technology are hiking and camping when the weather is nice. I really like to hike in Jackson Falls, I especially love the sound of the waterfalls there.
Russell, tell me a little about your family.
My daughter, Lenorah, was born in 2014. She loves to read, the Harry Potter series is her favorite. She is an excellent student as well. Hank is my son who was born in 2017. He has a great sense of humor, he strives to be the center of attention. Hank wrestles for the Reitz feeder league, which I help coach.
About PC Quest
At PC Quest, we pride ourselves on our dedication to our client’s happiness. With an emphasis on providing world-class technology solutions at an unbeatable value, our team strives to be the most cost effective IT organization in the Tri-State, as well as the security, peace of mind and convenience that comes with it. Our technology solutions are individually designed to fit your needs, ensuring we maximize your profits, safeguard your reputation, and increase your productivity.
Our Employee Spotlight is an ongoing series to recognize our outstanding team of professionals who are dedicated to providing our clients the very best IT solutions in the Tri-State. We are proud to be a veteran owned and locally operated business headquartered in Evansville, Indiana. Our service area is approximately a 120-mile radius around Evansville.